Restocking Fee

While we accept standard-size dresses (except final sale dresses) back within the designated window, we charge a restocking fee on returns of select items for orders with shipping address in the US, UK, Germany, Austria, Ireland, Jersey and Gibraltar. We charge a 5% restocking fee on your first returned item and a 10% restocking fee for your subsequent returned items, including:

Keep in mind that most JJ's House products are made-to-order to help reduce environmental waste and (to keep prices low for our customers) we charge these fees, which are automatically deducted from your refund amount.

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